Privacy Policy
Last updated: October 12, 2026
Best Integrated Systems, LLC ("BEST," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it and the choices you have. It covers this website only. Services we provide under a proposal or service agreement, including alarm monitoring, are governed by that agreement.
Information we collect
- Information you give us. When you fill out a form, call or email us, we collect what you provide, such as your name, email address, phone number, company name, property or service address, and details about your project or request.
- Information collected automatically. Like most websites, our servers record basic technical information, such as your IP address, browser and device type, and the pages you visit. We use it to keep the site secure and working properly. When you send a form, we also keep your IP address and the page you sent it from with your request, to help us spot spam.
- Cookies. We use only the cookies needed for the site to work. We don't currently use advertising or analytics cookies. If that changes, we'll update this policy.
How we use information
We use it to:
- respond to your inquiry and prepare quotes and proposals;
- schedule, provide and support the services you request;
- communicate with you about your project, service or account;
- operate, secure and improve this website; and
- meet legal, accounting and regulatory obligations.
How we share information
We do not sell or rent your personal information. We share it only:
- with service providers that help us run this website and our business, such as hosting, email and scheduling tools, which may use it only to provide services to us;
- with partners and subcontractors when needed to deliver a service you've asked us for;
- when required by law, or to protect the rights, property or safety of our customers, our company or others; and
- as part of a merger, sale or transfer of our business.
We do not share mobile phone numbers or text-messaging consent with third parties for their marketing purposes.
Data retention and security
We keep information only as long as we need it for the purposes above or as the law requires. We use reasonable administrative, technical and physical safeguards to protect it, but no website or internet transmission is completely secure.
Your choices
You can ask us to access, correct or delete the personal information you've given us, or to stop contacting you, using the contact details below. Depending on where you live, you may have additional rights under state law, and we'll honor requests as the law requires.
Children's privacy
This website is not directed to children under 13, and we don't knowingly collect their personal information.
Other websites
This site links to other websites, such as the Alarm.com customer login and our social media pages. Their own privacy policies govern how they handle your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Best Integrated Systems, LLC
7020 Troy Hill Dr, Suite E, Elkridge, MD 21075

